Cancellation & Refund policy

Order Cancellation:

• You can cancel your order within 24 hours of purchase for a full refund. To cancel your order, please contact our customer service team at customer service email or call customer service phone number.

After 24 Hours:

• Orders that have been processed and shipped cannot be canceled. Once you receive your order, you can initiate a return as outlined in our Return Policy.

Contact Us:

• If you have any questions or need assistance, please reach out to our customer service team. We’re here to help!

Refund policy on cancellation 

If you cancel your order within one hour of purchase, we will refund the amount, minus the service charges already processed by our payment service provider. Unfortunately, we cannot offer refunds for cancellations made after one hour from the purchase time.

To initiate the refund, please contact our customer care team with the following details:

• Your full name (as provided during checkout)
• Your phone number
• The order ID issued by Jacinda.in

We appreciate your understanding and look forward to providing you with a pleasant and seamless shopping experience at Jacinda.in. Thank you for choosing us!

Happy shopping!